Who we are
Our website is https://ShutterMuse.com. We are primarily an outdoor and adventure photography website. The website was started by professional photographer, Dan Carr, who contributes the majority of the written content for this website. Occasionally we also have guest writers contributing as well.
What personal data we collect and why we collect it
We do not collect your personal information with the intent of sharing or selling it to third parties. Broadly speaking, we use personal information for purposes of administering our business activities, improving the user experience, providing customer service, and for sharing updates about new photography content that is available on the website. The data we collect takes two primary forms: Anonymous usage data, and personally-identifying information. We will not obtain personally-identifying information about you when you visit our site unless you choose to provide this information to us within a form on the web page, such as a contact form, comment form, newsletter signup form or online store purchase form. We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Comments on posts and page
- Comments and the associated data may require manual approval by one of our employees or site owners.
- If you leave a comment on the site you may opt-in to saving your name, email address and website in cookies so we can recognize you as a commenter and pre-fill this information for you next time. The check box to opt-in to this is located in the comment section of a post. These cookies will persist for one year.
- Published content and comments are stored indefinitely unless deletion/removal is requested by the original author.
- If you choose to receive follow-up emails when someone adds a further comment to the post that you just commented on, your email address will be used for the purposes of sending you a notification that someone has added additional commentary.
Email and contact forms
- When visitors use a contact form to send a communication to site owners or administrators, we collect the data shown in the contact form and also the visitor’s IP address to assist with spam prevention. All data from the contact form is stored indefinitely in Google’s G-Suite archives unless deletion/removal is requested by the original author.
- Contact forms also include an opt-in to join our email newsletter. As required under EU law, you must manually opt-in to receive the email newsletter. If you do not opt-in to the email newsletter, your contact details will never be used for anything other than direct communication about the question/query that you submitted in the contact form.
Site login forms
If you have a user account with this website, we check login activity to potentially block fraudulent attempts.
- The following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
- In addition to this, the following activity is tracked:Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
While you visit our store, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 12 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store product comments or reviews, if you choose to leave them, and these are stored indefinitely as they appear publicly on the site.
- Advertising companies who serve ads when you visit the Site may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services that are most likely to be useful and interesting to you.
Email marketing campaigns
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual at any time unless strictly compelled to do so by law.
- We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.
- We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.
- All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
Types of cookies
First Party Cookies
First party cookies are used to ensure proper functionality of the website.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
- If you add a product to a shopping cart on the site, we track that with a cookie so that your cart stays up to date if you continue to browse other pages on the website.
Security cookies help identify and prevent security risks to the Website. These cookies are used to authenticate users and protect user data from unauthorized collection, and usage by unknown parties.
Management cookies are used to maintain your identity, and the session (your time) on the Website so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser, which is configured by reviewing your browsers instructions and settings.
Marketing tool cookies
Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we employ to maintain the Website, extend functionality, or are required for analytical purposes. These cookies allow the third parties to gather and track certain information about you, and your movements within the Website. These cookies can be manually disabled in your browser, which is configured by reviewing your browsers instructions mentioned above.
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.
Who we share your data with
- Analytics are handled by a third party, Google, which may transfer information outside the European Union, EEA, or Switzerland, to the United States. Google holds user and event data for 26 months.
A note about uploaded media
If you upload images to the website in a form, comment field or as a guest post, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images that appear publicly on the website.
Like many other websites, Sutter Muse makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable. Log Data can also help our security service detect new threats, identify malicious third parties, and provide more robust security protection for visitors and customers.
How long we retain your data
Below you can find a summary of how long your data is retained. You can contact us at any time if you would like to get a copy of your stored data, or if you would like to have it removed.
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue if they fall outside our automated moderation rules.
- Contact form submissions: All data from the contact forms is stored indefinitely unless deletion/removal is requested by the original author. This is because people sometimes wish to return to the same conversation about a specific photography question that they might have asked me in the past, perhaps after putting my suggestions into practice. Due to email volume, it’s not possible to remember these individual conversations without retention of the original contact.
- Registered Accounts: If you have created an account on this website for the purposes of submitting content, or purchasing a product from the online store, we store this profile information indefinitely, as well as your purchase history so that we can we can process customer service requests efficiently and so that you can access your digital downloads through your profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Email newsletter: If you have opted in to our email newsletter, all information provided during the opt-in process, as well as your IP address is stored indefinitely for the purposes of sending you the newsletter. IP addresses are used so that we can send newsletters that are more relevant. For example, if we are holding a local event, we will not email you about this event if you live a long way from it, or in a different country. This keeps email communications with you more relevant. All email communications contain an unsubscribe button, and a button that allows you to edit your email preferences to alter ow often you receive the newsletter.
What rights you have over your data
If you have an account on this site, have signed up to our email newsletter or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Embedded content from other websites
Links to third party websites
Within the content on this website we will often link to other 3rd party websites where you can get further information about a specific topic, or where you can purchase a specific product. These 3rd party sites have their own independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Social media features.
What third parties we receive data from
We do not receive any data about you from third parties.
How we protect your data
Our website uses SSL (Secure Socket Layer) technology to encrypt data passing to and from the server. This ensures that your personal data is safe. Credit card transactions are processed through a gateway provider and are not stored or processed on our servers. Daily security scans are also performed on our website to look for malicious code that could pose a security threat and incoming traffic is routed through CloudFlare who provide additional security service to block malicious third-parties.
What data breach procedures we have in place
Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.
Existence of automated decision-making
We do not use automatic decision-making or profiling.
In compliance with the CAN-SPAM Act, all email sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain an unsubscribe button to remove yourself from our mailing list.
Children’s online privacy protection rule
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. Shutter Muse does not knowingly collect any personally identifiable information from children under the age of 13 year old and we do not specifically market to children under the age of 13 years old.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a calendar year and free of charge, information about categories of personal information (if any) we disclosed to third-parties for direct marketing purposes and the names and addresses of all third-parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send an email to [email protected]
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided and include the email address associated with your account and a statement that you reside in California. We will make sure that the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
The Data Protection Officer for Shutter Muse is Dan Carr. You can send an email to the Data Protection Officer by emailing [email protected], or by using the contact form here. You can also send a letter to PO Box 487, Pemberton, BC, V0N2L0, Canada.